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About Bystronic Group
 
Home >  Service & Support >  Service
 

Service & Support

Bystronic's Swiss trained engineers and hotline engineers are committed to providing the very best in customer support.

Field Service Engineers provide on site service support throughout Asia. Our General Manager of Service and his team of Field Engineers maintain in close contact to provide exceptional response to your service requests. This high performance team can be reached by telephone, fax, or email.

Services include

 

  • Expert hotline support
  • Preventive maintenance programs
  • Machinery relocation
  • Training
  • Emergency repair service

 

Technical Support hours of operation

 

Monday-Friday, 9:00 am to 6:00 pm

 

Contact

Tel  65 6472 6521
Fax 65 6472 6032
service.laser.sg@bystronic.com


To help us serve you better, please provide us with the following information when requesting assistance:

 

  • Company name and address
  • Your phone, fax and e-mail
  • Product name and job number
  • Have your parts manual and schematics available for reference
  • A brief description of your issue and corrective measures taken
 
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